The restaurant industry is booming, and although this brings numerous benefits to consumers, the growth can bring undesirable complications to restaurant owners. The US Bureau of Labor Statistics reported that the employee turnover rate in the restaurant sector is right around 73%, leaving restaurant owners scrambling to find new and effective ways to retain their employees.
One of the growing solutions restaurants are implementing to increase retention is BYOD: “Bring Your Own Device.” This policy allows employees to bring and use their own smartphones and tablets for work-related tasks through a wireless network, avoiding the costs of purchasing expensive company equipment. We’ll explore the top three advantages of implementing BYOD in your restaurant:
It’s no secret that today’s workforce is pretty tech-savvy, with the average person owning multiple mobile technology devices such as smartphones, tablets, and computers. Because of their increased importance in day-to-day life, most people know their devices inside and out and can effortlessly navigate them whenever and however they need to.
When employees are allowed to use devices that they are already familiar with at work, it cuts out the time needed to properly train and grow accustomed to foreign technology devices. This directly results in tasks getting accomplished faster and with less effort, freeing up time for employees to tend to other things, such as delivering an excellent customer experience.
One of the main factors contributing to higher employee turnover rates are unsatisfied employees. Because of the booming restaurant industry, if an employee is unhappy working at one restaurant, they can find a job at a competing restaurant fairly easily. BYOD is an effective way to prevent this and increase your employee satisfaction by allowing them to feel more comfortable and in control.
With BYOD, your staff feels more trusted and empowered using their own devices compared to using a forced, company-owned one. No longer do employees have to keep their valued devices “out of sight and out of mind,” they are free to use their preferred technology for their daily tasks– which makes more of a difference than you might think.
When restaurants allow staff to use their own devices for work, they save significant costs by not having to purchase additional company owned devices. BYOD is the best way to broaden access while cutting upfront technology costs. This means less money spent on hardware, and more money in your pockets.
In addition, because BYOD promotes such high levels of productivity, your servers will be able to turn tables faster, generating more income in the same amount of time. Furthermore, implementing a mobile menu and mobile POS such as WaveTouch in your restaurant boosts customer satisfaction and worker efficiency. Customers are looking for new and innovative restaurant customer experiences, and with BYOD, you can give it to them– while also driving higher profits for your business.
If your restaurant is looking to increase employee retention, boost productivity, and grow your bottom line, BYOD might be the perfect new policy for your business. To learn more about WaveTouch and how mobile devices can help grow your restaurant business, contact WaveSoft today.